+61  3 9311 5180
For Admissions

Our Services

Orientation Program
SCM is committed to ensuring that all students receive support in adjusting to life and study in Australia. An orientation program will be compulsory for all students prior to commencing their course

Orientation programs will be conducted at the beginning of each course intake. Where a student is admitted to a course late, the Support Services Officer will go through the orientation on an individual basis.

The orientation program will include information provided through a power point presentation on:

  • support services available to assist overseas students to help them adjust to study and life in Australia
  • English language and study assistance programs
  • any relevant legal services
  • emergency and health services
  • the registered provider’s facilities and resources
  • complaints and appeals processes as outlined in Standard 10 (Complaints and appeals)
  • requirements for course attendance and progress, as appropriate
  • the support services available to assist students with general or personal circumstances that are adversely affecting their education in Australia
  • services students can access for information on their employment rights and conditions, and how to resolve workplace issues, such as through the Fair Work Ombudsman

Learning Support
Students are provided with a range of learning support options and resources to help them meet course requirements and maintain attendance at no additional cost. This may include:

  • Mentoring from appropriately qualified trainers including their phone and email contact details.
  • Tutorial support assistance
  • English Language /Literacy and/or Numeracy Support
  • Support and exercises for some courses
  • Computer and technology support.
  • Referral to external services
  • Useful links

. Where a student is identified as not meeting course requirements, the procedures for dealing with students at risk are identified in the Course Progress Policy.

Welfare Services
Welfare services can include services that address the mental, physical, social and spiritual well-being of students. These services may include, through direct provision or referral, information/advice about: accommodation, counselling, crisis services, disabilities and equity issues, financial matters, legal issues, medical issues, mental health, peer mentoring, programs promoting social interaction, religious and spiritual matters, and stress-management. It may also include advice on academic and study issues.

Should you require additional support during the term of your course, please advise your Trainer / Assessor who will endeavour to refer you to an appropriate support service. SCM offers a free training support service available to all students who have any questions or difficulties regarding their current training or employment as well as their future career development. The service aims to provide students with the information they need to help their own academic and career path. Our staff can assist you with questions regarding training and career pathways and opportunities, personal development opportunities, work placement and/or any other training / industry related questions.

This service offers practical answers to most of the questions and challenges faced by students in relation to their training and/or career. We are here to help and will always try to source the information you need to feel supported or refer you to an appropriate internal or external service if required.SCM offers a referral to Life Resolutions Services at no additional cost.

We will respect your right to privacy. Any information disclosed will remain strictly confidential.

For our Support Service call 03 9311 5101 from Mon-Sun 9.00am-5.00pm

Helpful contacts

Fire,ambulance and police
Phone 000
Translating and Interpreting
Phone 131 450
Life Line 24 hour Counselling,
Advice and Referral Services
Phone 131 114
Victoria Police Centre Sunshine Police Station 497 Ballarat Rd, Sunshine VIC 3020,
(03) 9313 3333
Doctor Sunshine City Medical Centre 423 Ballarat Rd, Sunshine VIC 3020(03) 9312 3000
Sunshine Brimbank Clinic 33 Station Pl, Sunshine VIC 3020(03) 9311 0208
Sun Cres Medical Clinic 29 Sun Crs, Sunshine VIC 3020(03) 9312 6050
Sunshine Hospital 176 Furlong Rd, St Albans VIC 3021, (03) 8345 1333
Dentist Dr John Georgiou 9 Devonshire Rd, Sunshine VIC 3020(03) 9311 1590
Deans Fergus 232 Hampshire Rd, Sunshine VIC 3020(03) 9311 3355
Community health centre Braybrook Maidstone Community Health Centre, 107-139 Churchill Ave, Braybrook VIC 3019, (03) 9364 9622
Counsellors Life Resolutions, Suite 614, 530 Little Collins Street, Melbourne 9380 4444
Legal assistance Law College of Victoria 470 Bourke St, Melbourne , VIC 3000,
Hotline: 9602 5000
Victorian Legal Aid Phone 9269 0120
Religious institutions Anglican
Anglican Church Of Australia Diocese Of Melbourne
Gisborne St, Melbourne, VIC, 3000 Ph: 9662 2391
The Chapter House - St Paul's Cathedral
197 Flinders La, Melbourne, VIC, 3000 Ph: 9639 3999
Melbourne International Fellowship
Lvl9/ 446 Collins St, Melbourne, VIC, 3000
Hindu Society Of Victoria Shri Shiva Vishnu Temple
52 Boundary Rd, Carrum downs, VIC 3201
Melbourne Buddhist Centre (FWBO)
302 Little Lonsdale St, Melbourne, VIC, 3000, Ph: 9670 8595
Sri Guru Singh Sabha
344 Hume Highway, Craigieburn VICTORIA 3164
Telephone: +61 3 9305 6511
Study in Australia Study in Australia
Youth Central Youth Central
Study Melbourne Study Melbourne
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